Privacy policy

Personal Data Collection Statement

This Personal Data Collection Statement ("PICS") is intended to inform you, in accordance with the Personal Data (Privacy) Ordinance:

• of the purposes for which your personal data collected by us will be used in connection with your use of this website ("Website") or your purchase of products sold on this Website ("Products");

• of the potential recipients of your personal data; and

• of the contacts to whom you may direct your requests for data access or correction.

We may revise this PICS by updating this page. Please check this page from time to time to stay informed of any changes.

Data Controller

1.1 Evelior ("we", "our", "us") is the Data Controller.

Data Subjects

This PICS applies to the personal data of ("you", "your"):

(a) Visitors: people who visit our website;
(b) Users: individuals who purchase, request, or receive products;
(c) Contacts: individuals who contact us via our website, by email, or by other means.

Data Collected

3.1 We may collect, store, process, transfer, and use the following types of personal data:

(a) Visitors: IP address or other unique device identifiers*;

(b) Users:
i. username;
ii. account password;
iii. full name*;
iv. email address*;
v. billing address*;
vi. shipping address;
vii. payment details*;
viii. phone number;

(c) Contacts:
i. full name*;
ii. email address*;
iii. any other personal data you provide to us.

(*) Indicates mandatory personal data.

3.2 If you do not provide the mandatory personal data, we may not be able to give you access to our website, deliver our products to you, or respond to your communication requests.

Purposes and Use

4.1 We may collect, store, process, transfer, and use your personal data for the following purposes:

(a) To provide you with our products, for example:
i. managing and fulfilling your orders;
ii. if you choose to open an account on our website, creating and managing your registered account;
iii. processing and facilitating billing and payment for your orders.

(b) Monitoring and analyzing use of our website and compiling general usage statistics.

(c) Personalizing your experience on our website, by identifying your preferences and behaviors to better meet your individual needs.

(d) Improving our website and products based on the information and feedback we receive from you and our analysis of your usage and purchases.

(e) For research and development, including testing, analysis, and product development support (including machine learning).

(f) For customer service, to better respond to your service requests, collect feedback, and manage support.

(g) For non-commercial communications related to your orders, such as order confirmations and shipping notifications.

(h) For technical and project management reasons.

(i) Maintaining the security, safety, and integrity of the personal data collected on our website.

(j) Preventing fraud.

(k) In connection with legal proceedings or at the request of regulators, government authorities, and official investigations.

(l) For direct marketing purposes, but only if we obtain your consent (see Section 11 below).

(m) For any other purpose directly related to the above.

4.2 The personal data we collect may not be used for other purposes unless:

(a) You have expressly consented to this use for other relevant purposes;
(b) The purpose is directly related to the one for which the data was collected; or
(c) We are authorized to use the personal data in accordance with applicable laws and regulations.

Data Recipients

5.1 We may transfer your personal data to the following entities:

(a) Our employees and officers;
(b) Our affiliates and their employees and officers;
(c) Shopify Inc., an IT service provider responsible for managing and maintaining the Website and processing your orders, as well as its affiliates;
(d) PayPal Holdings Inc. and its affiliates, as well as other payment processing companies we may engage to manage payments on our behalf;
(e) Our product suppliers ("Suppliers") to ensure delivery of the Products;
(f) Other service providers and subcontractors, such as:
i. Administrative service providers;
ii. IT and software service providers;
iii. Data analytics service providers;
iv. Data entry and processing service providers;
v. Cloud service providers;
vi. Credit reporting agencies;
(g) Our insurers and bankers;
(h) Our legal, financial, and accounting advisors;
(i) Other companies, organizations, or individuals when required by law, regulation, legal process, government request, or security necessity. This includes sharing your personal data for fraud prevention and detection purposes;
(j) Other companies, organizations, or individuals in connection with negotiations relating to a merger, sale of business assets, consolidation, restructuring, financing, or acquisition of all or part of our business.

5.2 When you make payments through payment providers, you enter into a direct agreement with them and are subject to their terms and conditions and privacy policy. You should review these and, if necessary, provide your consent.

5.3 When we transfer your personal data to third parties, we ensure its confidentiality by incorporating confidentiality clauses or other contractual clauses into our agreements with these third parties.

5.4 We may share your personal data with people other than those mentioned above if we inform you in advance and obtain your consent.

Cookies

6.1 Our cookie policy is an integral part of this Privacy Policy. For more details, please see our Cookie Policy above.

Company Name: Evelior
Address: 41 Minstead Gardens, London SW15 4ER, United Kingdom
Email: info@evelior.com

Customer service hours:
Monday to Friday: 8:00 - 17:00
Saturday to Sunday: 9:00 - 16:00

We aim to respond to all enquiries within 12 hours.